Frequently Asked Questions


How safe is Acupuncture and Oriental Medicine?

According to the World Health Organization, Acupuncture and Traditional Oriental Medicine includes many different practices and remedies. Some evidence seems to support the use of traditional and complementary medicine. Examples: acupuncture to relieve pain, yoga to reduced asthma attacks, and tai qi and qi gong to assist the fear of falling in the elderly.

If performed by a licensed provider the risks are minimized through proper education and training. We complete at least a 4 year Masters program and take a licensing exam to become primary health care providers in California. 

FDA has classified the acupuncture needles as a medical device.

Will Acupuncture and Oriental Medicine interfere with my other care?

No, not usually. Combining acupuncture with chiropractic, physical therapy, massage therapy, IVF, chemotherapy or any other health related modality definitely has its benefits.  You don’t have to choose just one. 

This is a powerful system of healing that complements “conventional” treatment as well.  The two systems of medicine work in very different ways and each has it’s place.  Using both Eastern and Western medicine together is a big step towards true integrative health care. 

We would like to work with you and  your current health care providers to build a team that gives you the best possible care. We can even become your primary health-care provider, send out for imaging and labs in order to give you a holistic approach to a happier and healthier you.

What should I expect my 1st time?

Due to the nature of the medicine, the typical treatment takes more time than what you may be used to with your M.D, with more hands on time without the office wait. We show up with everything you need for amazing care.

Your first visit may be longer than follow-up treatments.  Generally 15-30 minutes for the initial intake and an additional 30-60 minutes for care put may last up to 2 or 3 hours depending.

If you can, clear an area for us to set up or we can treat you on your bed, couch or floor. Loose comfortable clothes are recommended. Bathrobes are good options. It’s a good idea to have a snack or meal within 2 hours before acupuncture and massage.

Follow-Up treatments tend to be around 1 hour but may last to 2 hours or more depending on your treatment plan. We begin with a medical history and an analysis of your situation to better establish your best care.

You could be asked a wide range of questions relating to many aspects of your health.  Questions are asked regarding your physical symptoms, emotions, daily routine, diet, levels of activity, sleep patterns, bowel and urinary function and more.  There may be a few questions that you may not think are relevant to your chief complaint. Since Chinese medicine is a “whole body” medicine, what you may not think is important, could actually be a key detail of this “big picture” of you.

During your physical evaluation, you will notice that attention is paid to inspecting of the tongue, taking of the pulse, appearance, and behavior. These observations are often an essential part of the diagnostic process in the assessment of your state of health.

I have never had acupuncture before... can you tell me what it feels like? Does it hurt?

Some people feel little to nothing  during the needling of acupuncture.  Others  notice a sense of pressure or an awareness of the local area.

Some people feel invigorated with sensations of better circulation, increased energy, more relaxed, less stress, pain relieved or diminished, and more restful sleep.

Acupuncture shouldn’t hurt with a skillful acupuncturist. Acupuncture needles are not like syringes. They are so thin that many times they are not even felt. Occasionally there is a slight prick. This should subside within a few seconds.

If you are a scaredy-pants… we offer No-needle TuiNa bodywork and massage and Herbal Medicine. Traditional acupuncture starts with one needle and goes from there.

How many treatments will I need?

The truth is, it depends on the condition.  Each individual case is unique and courses of treatment will vary.  Traditional Chinese Medicine is a very powerful system of healing which creates cumulative health benefits that are observed over a course of time/treatments. While it is very common to see immediate improvements, it is essential to allow the body proper time to heal.

Acute conditions often have recent or sudden onsets and can involve severe pain or intense symptoms.  The treatment course for acute symptoms usually lasts 2 to 8 treatments.  Initially, these treatments may need to be as frequent as 3x’s per week for the most desirable results.

Chronic conditions often persist for a long period of time or are constantly recurring. These symptoms are rooted within a mildly to seriously compromised constitution.  The treatment course for chronic illness generally involves treatment 1x per week for two months or longer depending.  Herbal medicine and supplements are also taken for a longer period of time as well for chronic conditions.

Maintenance treatments are provided to help prevent disease from manifesting.  Once you have completed a course of treatment, it is still beneficial to come in for occasional maintenance or tune-up visits.  While many conditions and symptoms do not return once treatment has ended, others are more stubborn, or may reoccur after periods of unusual stress. or trauma.  Receiving treatment at this time can quickly put the body back on track towards optimal health before allowing the condition to return.  Many patients reschedule when they are feeling “under the weather,” run-down, or need an “energy boost.”

How can I get the most out of my treatments?

You can commit to your health

Acupuncture has a cumulative effect that builds off of each treatment. Most acute treatments can be from 2-6 treatments in in a 2-3 week period. While chronic conditions can be as little as once a week for a couple months or as long as several years. Seasonal tune-ups are just 4 times a year with the change of the seasons.

You can pay attention to your day-to-day health

Keep track of what is going on with your body everyday.  It may be difficult to do this at first, but pay attention to the symptoms you are having or stopped having.  Write it down, make a note or voice memo. Before you know it, you will notice many subtle or even dramatic changes.

You can relax

We know that’s “easier said than done.” We live in a very active, busy and often pressured society; it is hard to maintain any kind of balance between activity and relaxation without making a conscious and consistent effort to slow down sometimes.  Find something that is calming and that you enjoy doing.  This can be meditation, yoga, qi gong, listening to or playing music, cooking, reading, gardening, etc.  Lets not lose sight of the importance of “stopping to smell the roses” in daily life.


Problems occur when  stagnant accumulates in the body.  One cause of this is from infrequent or inadequate activity.  Regular exercise can aid in the healing process and is very pertinent in cardiovascular health, increased bone density, and overall well-being.

You can make lifestyles adjustments as suggested

While receiving regular acupuncture treatments, you will notice that your practitioner may have suggested things like avoiding certain foods, increasing certain activities, adjusting your sleep schedule, eliminating daily stressors, etc.  Sticking with what your practitioner tells you will greatly reinforce the effects of your treatments. We understand some people aren’t ready for change and will continue ongoing maintenance and treatment until that time comes. We guide you to help you to be the best you can be and don’t judge you for being human.

What changes can I expect from Facial Rejuvenation Acupuncture?

  • Increased muscle tone and dermal contraction
  • Increased collagen and elastin production
  • Reduced puffiness under the eyes
  • Reduction of wrinkles
  • Reduction of fine lines and softening of deep lines or frown lines
  • Softer skin due to the increased circulation of blood and lymph to the face
  • Improvement in skin texture and clarity
  • Reduction in blemishes
  • Lifting of eyelids

How many facial rejuvenation treatments will it take? How long will the effects last for?

The number of recommended treatments vary depending on age and lifestyle habits (smoking, drinking, etc.). A minimum series of 7 treatments along with maintenance is highly suggested for optimal results. The number of recommended treatments vary depending on age, diet and lifestyle habits (smoking, drinking, etc.) 

Is there any evidence that facial rejuvenation is effective?

A 1996 report from the International Journal of Clinical Acupuncture stated that among 300 cases treated with Facial Acupuncture, 90% had marked effects after one course of treatment, including the skin becoming delicate and fair, improvement of elasticity of facial muscle and leveling of wrinkles, a rosier complexion and overall improvement in patient health.

Why should I choose facial rejuvenation over Botox injections or cosmetic surgery?

  • Cost–effective
  • No recovery or down time, unlike surgery, that may have extended recovery periods with swelling, discoloration and chance of infection
  • It is far less costly than cosmetic surgery or Botox injections
  • It is safer and has no negative side effects or risks of disfigurement
  • Results not only reflect changes in your external appearance, but you will also experience whole body wellness. This, in itself, slows down the aging process

Who should not receive facial rejuvenation acupuncture?

Facial Rejuvenation is contraindicated if you are pregnant, HIV positive or have AIDS, cancer, hepatitis, hypertension or are prone to frequent migraine headaches or seizures. It is not recommended if you currently have a cold/flu or herpes outbreak. You may receive regular acupuncture treatments to help speed your recovery from these conditions before beginning the facial acupuncture treatments.

What should I expect during my facial rejuvenation acupuncture?

We begin with a physical and constitutional assessment of your current skin condition and what you are interested in achieving in your treatments. Needles or micro-current are gently applied to the face, neck and body.  Each of you are unique, which means treatments vary from person to person.

What does herbal medicine do? Are herbs safe?

Herbal medicine is prescribed with a focus on restoring balance by nourishing the body to treat a particular disease or medical condition.  Herbs are generally gentle and natural and therefore often require a few days to demonstrate their full effect just like some medications.

Chinese herbal medicine may be prescribed in granules, concentrated capsules, tinctures or topical creams or liniments.  Los Angeles Mobile Acupuncture prescribes herbs when appropriate to your health care.

When herbal medicine is prescribed by a well-trained and well-educated practitioner, herbal medicine is very effective and safe.  Careful attention is always paid to dosage, combination of herbs, as well as, any known drug-herb interactions.

What about herbal medicine with western medications?

Each herb contains dozens, even hundreds of chemical compounds and properties that can act in the same way as pharmaceutical drugs. When drugs and herbs are used together, there may be either negative or positive interactions. It is best to take them 1-2 hours as well as inform and consult your licensed acupuncturist about possible interactions.

What about the quality of Chinese herbs?

We only use herbal companies with that meet the highest standards for quality control.

As the founder of Los Angeles Mobile Acupuncture, I prefer to use KPC herbs. Check out there quality control page and you can see why. Not only that… They are great people too.

We also offer suitable high quality alternatives to best meet your health and budget needs.


Do You Accept Insurance?

Los Angeles Mobile Acupuncture is an out-of-network provider for PPO health plans. We also accept Flex-Spend, Flex-Pay, Car insurance (auto accident), and Personal Injury plans. Depending on your benefits for acupuncture and oriental medicine health services, you may be eligible for a co-pay on your PPO health insurance plan.
Medi-Cal and Medi-Care do not cover services from an Acupuncturist.
Currently, we do not accept HMO plans or Workers Comp at this time.
Submit your information for Benefits Verification
If you have a health care insurance plan, we will verify your coverage for acupuncture and oriental medicine concierge benefits to check what portion of our services and what health conditions are covered.Depending on your plan, we will submit claims to your insurance company and you will pay your plan’s deductible.
If checks are mailed to you, you will sign them over to us for processing. If your insurance is terminated for any reason or your covered visits run out, you will owe and pay in full the cash rate for your treatment effective date of termination of insurance.

If you would like to submit claims directly to your insurance company, or would like to use your flexible spending account (FSA) or health savings account (HSA) to pay for our services, superbills are available correctly coded for your submission and expensing.

What if I was In a car accident?

Often, yes. Do you have medical coverage per person/per accident or Flex-pay? If you are not sure, you can check your policy or call your broker or agent.

If you’ve been in a car accident and would like to add acupuncture to your recovery, we can bill the at-fault or even your own insurance company through your medical policy.

You can recover from the trauma, whiplash and pain of your accident with acupuncture and Oriental medicine concierge services that eliminate the difficulties and pains of travel.

Does Insurance Cover Herbal Medicine?

No. The FDA considers herbal medicine to be food supplementation. You are responsible for the cost of any prescribed or recommended herbal medicinals to include processing fees, shipping and handling.

You may be eligible for an herbal consultation under your insurance.

An herbal consultation is a holistic evaluation of you, your health and your well being and is billable if your insurance covers acupuncture or physical medicine codes from acupuncturists.

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